Terms & Conditions

1. Introduction

These Terms & Conditions ("Terms", "Terms & Conditions", or "Agreement") govern access to and use of the website, mobile application, digital platform, communication channels, and related services operated by SST Home Solutions ("SST Home Solutions", "Company", "we", "us", or "our").

SST Home Solutions operates as a property-rental listing and mediation platform intended to facilitate connections between property owners, landlords, tenants, prospective tenants, and other property users. The platform may also facilitate property-related enquiries involving buyers and sellers where such functionality is made available.

By accessing, registering with, browsing, listing a property on, communicating through, or otherwise using the platform, you agree to be legally bound by these Terms and the policies incorporated into them. If you do not agree with these Terms, you must not use the platform.

2. Definitions

3. About SST Home Solutions

No Ownership of Listed Properties

SST Home Solutions does not ordinarily own the properties listed on the Platform. The Company is not the landlord, tenant, buyer, seller, owner, builder, developer, or legal representative of a property merely because that property appears on the Platform.

No Guarantee

SST Home Solutions does not guarantee:

• Ownership of a listed property
• Accuracy of property information
• Availability of a property
• Legal title
• Property condition
• Construction quality
• Government approvals
• Absence of encumbrances
• Accuracy of photographs or videos
• Identity or conduct of another User
• Completion of a transaction
• Suitability of a property for a particular User

Users must conduct their own independent due diligence.

4. Eligibility

You may use the Platform only if you are legally competent to enter into a binding agreement under applicable Indian law. Users must provide accurate, current, and complete information.

5. Account Registration

Certain Platform features may require registration. Users may be required to provide information such as name, mobile number, email address, address, user type, property information, identification information where reasonably required, and other information necessary to provide the Services.

6. User Responsibilities

Every User agrees to:

1. Provide truthful information
2. Use the Platform lawfully
3. Respect other Users
4. Avoid fraudulent conduct
5. Avoid harassment or threats
6. Not upload unauthorized documents or images
7. Not impersonate another person
8. Not misuse another User's personal information
9. Not interfere with Platform operations
10. Not attempt to bypass security measures
11. Not use the Platform for unlawful purposes
12. Independently verify important information before entering into a transaction

7. Payment & Refund Policy

Payment Methods

Payments may be processed through payment methods or payment service providers made available by SST Home Solutions. Payment processing may be subject to the terms and policies of the applicable payment provider. Applicable taxes, including GST where legally applicable, may be charged in addition to stated fees.

Refund Policy

Unless otherwise stated for a particular service or required by applicable law, fees relating to services that have already been substantially performed may be non-refundable. The Company may consider refunds for duplicate payments, demonstrable accidental overpayments, payments collected in error, or other circumstances where a refund is required by applicable law.

8. Privacy & Personal Data

SST Home Solutions may collect and process personal information necessary to operate the Platform and provide the Services. Personal information will be handled in accordance with the Company's Privacy Policy and applicable law. For detailed information, please refer to our Privacy Policy.

9. Prohibited Content & Activities

Users must not upload, publish, transmit, or otherwise use the Platform for content or activity that is unlawful, fraudulent, deceptive, threatening, abusive, defamatory, invasive of privacy, infringing of intellectual property, or otherwise prohibited by applicable law. This includes:

• Fake Listings and fake identities
• Unauthorized property Listings
• Stolen photographs
• Malware or malicious code
• Spam, harassment, and threats
• Impersonation and fraudulent payment requests
• Illegal activities
• Any activity prohibited by applicable law

10. Intellectual Property Rights

Unless otherwise stated, the Platform, including its software, design, branding, logos, text, graphics, databases, layout, and other original materials, belongs to SST Home Solutions or its respective licensors. Users must not reproduce, copy, modify, distribute, sell, reverse engineer, or commercially exploit Company intellectual property without prior written authorization, except where permitted by law.

11. Limitation of Liability

12. Account Suspension & Termination

SST Home Solutions may suspend, restrict, or terminate an account or Listing where reasonably necessary because of violation of these Terms, fraud, false information, illegal activity, repeated complaints, safety concerns, security concerns, intellectual property infringement, non-payment of applicable Company fees, or legal or regulatory requirements.

13. Grievance Redressal

14. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India. Subject to any mandatory jurisdiction or dispute-resolution rights available under applicable law, disputes arising from or relating to these Terms or use of the Platform shall be subject to the jurisdiction of the competent courts at Prayagraj, Uttar Pradesh, India.

15. Changes to These Terms

SST Home Solutions may modify these Terms from time to time. The updated version will be published through the Platform with an updated effective or revision date. Continued use of the Platform after the effective date of updated Terms may constitute acceptance to the extent permitted by law.

16. Acceptance of Terms

17. Contact Details

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